In the course of using the Platform which includes, but is not limited to, any of the websites/applications under the ‘‘KristalFlex’ domain or availing the products and services vide the online application forms and questionnaires, online consents and such other details required from time to time on the Platform, the Company and/or its affiliates may become privy to some of User’s personal information, including which may or may not be of confidential nature. The Company is strongly committed to protect the privacy of its Users/clients and has taken all necessary and reasonable measures to protect the confidentiality of any customer information.
I. Information collection
The Company may collect User Data (as defined hereinbelow) when the User visits, registers or sets up an account on the Platform. The User may browse certain sections of the Platform without being a registered member, however, to avail certain services on the Platform, the User is required to register with the Company.
The following information (“User Data”) may be collected from the User:
With regard to security, the Company respects all information provided to it, and takes all reasonable steps towards protection of the same. The Company has implemented technologies with the objective of protecting User’s privacy from unauthorized access and improper use, and periodically review the same. When the User enters sensitive information on Company’s website/application, the Company encrypts the transmission of that information using secure socket layer technology (SSL). The Company maintains procedural safeguards to protect the confidentiality and security of personally identifiable information transmitted to it. The Company takes commercially reasonable technical, administrative and physical safeguards to protect information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. The Company cannot guarantee the security of its databases or the databases of the third parties with which it may share such information, nor can it guarantee that the information User supplies will not be intercepted while being transmitted over the internet. In particular, email sent to the Company may not be secure, and the User should therefore take special care in deciding what information to be sent to the Company via email.
II. Information usage
The Company may use the User Data, for the following purposes:
III. Information sharing
The Company will make reasonable efforts to preserve the confidentiality of User Data and may disclose the User Data in following circumstances:
IV. Storing the User Data
The Company makes no representations or warranties, expressed or implied, on products and services offered through the Platform. It accepts no liability for any damages or losses, however, caused in connection with the use of related services. It will not be liable for damages caused by any performance, failure of performance, error, omission, interruption, deletion, defect, delay in transmission or operations, computer virus, communications line failure, and unauthorized access to the personal accounts. It will not be responsible for any technical failure or malfunctioning of the software or delays of any kind. It will also not responsible for non-receipt of registration details or e-mails. The User shall bear all responsibility of keeping the password secure. The Company will not be responsible for the loss or misuse of the password by any un-authorised person taken from the User.
VII. Governing Law & Jurisdiction