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Privacy Policy

The website/application including the ‘KristalFlex’ platform (“Platform”) is owned, operated and maintained by Globalise Inc. (“Company”). Throughout this privacy policy (“Privacy Policy”), users of the services and other persons who may visit the Platform will be referred to as “User”.

In the course of using the Platform which includes, but is not limited to, any of the websites/applications under the ‘‘KristalFlex’ domain or availing the products and services vide the online application forms and questionnaires, online consents and such other details required from time to time on the Platform, the Company and/or its affiliates may become privy to some of User’s personal information, including which may or may not be of confidential nature. The Company is strongly committed to protect the privacy of its Users/clients and has taken all necessary and reasonable measures to protect the confidentiality of any customer information.

By visiting/setting up an account on the Platform, the User accept and agree to be bound by this Privacy Policy. The User agrees to provide the information to the Company and allows the Company to use such information in accordance with this Privacy Policy. This Privacy Policy specifies the manner in which personal data and other information is collected, received, stored, processed, disclosed, transferred, dealt with or otherwise handled by the Company. This Privacy Policy does not apply to information that User provides to, or that is collected by, any third-party (excluding the Company or its affiliates) through the Platform, and any third-party sites that User accesses or uses in connection with the services offered on the Platform. If the User does not agree to any of the terms of this Privacy Policy or the User Agreement, if applicable, the User may not access or use the website/application. By setting up/creating an account on the Platform/accessing the website/application, the User signify her/his acceptance to the provisions of the Privacy Policy and agrees to provide the information and allow using such information in accordance with this Privacy Policy.

I. Information collection

The Company may collect User Data (as defined hereinbelow) when the User visits, registers or sets up an account on the Platform. The User may browse certain sections of the Platform without being a registered member, however, to avail certain services on the Platform, the User is required to register with the Company.

The following information (“User Data”) may be collected from the User:

With regard to security, the Company respects all information provided to it, and takes all reasonable steps towards protection of the same. The Company has implemented technologies with the objective of protecting User’s privacy from unauthorized access and improper use, and periodically review the same. When the User enters sensitive information on Company’s website/application, the Company encrypts the transmission of that information using secure socket layer technology (SSL). The Company maintains procedural safeguards to protect the confidentiality and security of personally identifiable information transmitted to it. The Company takes commercially reasonable technical, administrative and physical safeguards to protect information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. The Company cannot guarantee the security of its databases or the databases of the third parties with which it may share such information, nor can it guarantee that the information User supplies will not be intercepted while being transmitted over the internet. In particular, email sent to the Company may not be secure, and the User should therefore take special care in deciding what information to be sent to the Company via email.

II. Information usage

The Company may use the User Data, for the following purposes:

III. Information sharing

The Company will make reasonable efforts to preserve the confidentiality of User Data and may disclose the User Data in following circumstances:

IV. Storing the User Data

The User Data shared with the Company will be protected and preserved by making reasonable efforts at all point in time. The Company will retain User Data as long as is necessary for the purposes of providing the services and for such other purposes as set out in this Privacy Policy. After discontinuation of the respective purpose, the corresponding data will be removed in accordance with the applicable laws.

V. Disclaimer

The Company makes no representations or warranties, expressed or implied, on products and services offered through the Platform. It accepts no liability for any damages or losses, however, caused in connection with the use of related services. It will not be liable for damages caused by any performance, failure of performance, error, omission, interruption, deletion, defect, delay in transmission or operations, computer virus, communications line failure, and unauthorized access to the personal accounts. It will not be responsible for any technical failure or malfunctioning of the software or delays of any kind. It will also not responsible for non-receipt of registration details or e-mails. The User shall bear all responsibility of keeping the password secure. The Company will not be responsible for the loss or misuse of the password by any un-authorised person taken from the User.

This Privacy Policy does not apply to any personal information collected by the Company other than personal information collected through the Platform and/or for any services. This Privacy Policy shall not apply to any unsolicited information User provides to the Company through the Platform, or through any other means. This includes, but is not limited to, information posted to any public areas of the Platform, any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, “Unsolicited Information”). All Unsolicited Information shall be deemed to be non-confidential and Company shall be free to reproduce, use, disclose, distribute and exploit such Unsolicited Information without limitation or attribution.

This Privacy Policy applies only to the Platform. The Platform may contain links to other websites or services not operated or controlled by the Company (the “Third-Party Sites”). The policies and procedures described here do not apply to the Third-Party Sites. The links from the Platform do not imply that the Company endorses or has reviewed the Third-Party Sites. We suggest contacting those sites directly for information on their privacy policies.

VI. Changes in Privacy Policy

This Privacy Policy is subject to change and may be updated or revised from time to time, without any prior notification to the User, at the sole discretion of the Company. It is User’s responsibility to periodically review the Privacy Policy to determine whether there have been any revisions or updates. By visiting and/or using the Platform after the Company makes any such changes to this Privacy Policy, the User is deemed to have accepted such changes. Please be aware that, to the extent permitted by applicable law, Company’s use of the information is governed by this Privacy Policy in effect at the time the Company collects such information.

VII. Governing Law & Jurisdiction

This Privacy Policy shall be governed by, construed and enforced under the laws of India and the courts in Bangalore shall have exclusive jurisdiction.

VIII. Clarifications

In case of any information/clarifications required regarding this Privacy Policy, the User may contact the Company at kflex-support@kristal.ai

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